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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Draft complex document
   • Confirm information is cohesive and satisfies document purpose and requirements
   • Develop draft document to communicate data, information and knowledge according to organisational policies and procedures
   • Identify gaps in required data, information and knowledge, and collect additional material from relevant sources, if required
   • Draft text according to document purposes and requirements
2. Finalise complex document
   • Review draft text and confirm document purpose and requirements are met
   • Check grammar, spelling and style for accuracy and punctuation
   • Confirm draft text is approved by relevant organisation personnel
   • Review and incorporate any amendments in final copy
   • Check document and confirm all requirements are met

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.

In the course of the above, the candidate must:

review and analyse a range of information sources

use business technology to apply formatting and incorporate graphics

apply organisation style guide/house style.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

organisation style guide/house style

format and its impact on readability, cohesion and appearance of document

categories and logical sequences of information

rules and conventions for written English

key features of word processing software

key features of written communication methods, including:

general emails

procedures

business letters

meeting agendas

organisational policies and procedures relating to written communication

process for checking:

suitability of document for audience, purpose, format, and structure

grammar, spelling and style for accuracy and punctuation

key text elements including basic design elements.

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